Frequently Asked Questions

Everything you need to know about your Alpha Paw style journey.

What is the average shipping time for my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

How do I determine the right size for me?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend measuring a similar garment you already own to compare dimensions for the perfect fit.

What is your return and exchange policy?

We offer a 30-day window for returns and exchanges. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

Alpha Paw is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we partner exclusively with fair-trade certified factories.

How can I track my package after it ships?

Once your order is dispatched, you will receive an email containing a unique tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.